Shipping policy
Shipping Policy for Storm & Sky Shoppe
Last Updated: December 27th, 2023
At Storm & Sky Shoppe, we are committed to delivering your purchases in a timely and efficient manner. Our shipping policy is designed to provide you with a smooth shopping experience.
Processing Time
- Orders are typically processed within 1-2 business days. Processing time may vary during peak seasons or for custom-made items.
Shipping Methods and Delivery Time
- We offer various shipping methods to meet your needs. Estimated delivery time depends on the shipping method chosen at checkout.
- Standard Shipping: 3-5 business days
- Expedited Shipping: 1-2 business days
- International Shipping: 7-14 business days
Shipping Charges
- Shipping charges are calculated based on the shipping method, weight, and destination of the order.
- Free standard shipping is available for orders over $75.
Order Tracking
- Once your order is shipped, we will provide you with a tracking number via email so you can track your package’s journey to your doorstep.
International Orders
- For international orders, the recipient is responsible for any customs, duties, taxes, and other fees that may be imposed by the destination country.
- Please note that international orders may take longer to process and deliver due to customs clearance.
Damaged or Lost Packages
- In the event of a damaged item or lost package, please contact us immediately at info@stormandskyshoppe.com. We will work with you to resolve the issue promptly.
Changes and Cancellations
- If you need to change or cancel your order, please contact us as soon as possible. We cannot modify or cancel orders once they have been shipped.
Returns and Exchanges
- Please refer to our Return Policy for details on returns and exchanges.
We value your business and strive to provide you with a hassle-free shipping experience. For any additional questions or concerns regarding shipping, please contact us at info@stormandskyshoppe.com.
Thank you for choosing Storm & Sky Shoppe for your shopping needs!